Return & Refund Policy

Return and Refund Policy

At vs52kart, we value your satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

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1. Returns

1.1 Eligibility for Returns

Items must be returned within 3 days of delivery.

Items must be unused, in their original condition, and include all original packaging, tags, and accessories.

1.2 How to Initiate a Return

Include your order number, a description of the issue, and any supporting photos.

Once your return is approved, we will provide instructions for shipping the item back to us.

1.3 Return Shipping

Customers are responsible for return shipping costs unless the item is defective or the return is due to our error.

We recommend using a trackable shipping method to ensure your return is received.

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2. Refunds

2.1 Refund Eligibility

Refunds will be issued only after the returned item is received and inspected.

If the item is approved for a refund, it will be processed to your original payment method.

2.2 Refund Processing Time

Refunds may take 10 days to appear in your account, depending on your bank or payment provider.

3. Exchanges

We offer exchanges for items that arrive damaged, defective, or incorrect.

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4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3days of delivery with photos of the issue. We will provide a replacement or refund at no extra cost.

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If you have questions about our return or refund policy, contact us at email/phone.